Expected Delivery: 2-3 Weeks
- IMPORTANT: Costumes are sized differently than apparel, use the Rubies Child Size Chart provided as secondary image, DO NOT choose based on childs age or clothing size
- Form-fitting costumes tend to run small. If child is at the top of size range, consider moving up a size
- Dorothy's iconic blue and white gingham dress covered with sequins; blue hair-bows; Jumper-look dress with white top and lace at hem; children with long legs may want to wear with leggings
- Officially licensed Wizard of Oz Costume; look for authentic logo / trademark on packaging and costume label
- Ruby slippers and Toto in a basket available separately; also look for Glinda, Tin Man, Cowardly Lion, Scarecrow, and Wicked Witch of the West costume
- Shipment tracking ID will be provided after your product(s) is dispatched.
- The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing.
- In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.
- Return or exchange requests can be made within 10 days of the delivery date.
- To return or exchange any items, please email us at email@example.com, clearly mentioning your order number and our customer support team will guide you on the process.
- To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
- Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
- Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
- The refund will not include the import duties or the cost of delivery or return postage.
- If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
- ToysCentral reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.